Sweepstakes Help Guide

Check out the first in a new Woobox series of informational presentations; designed to guide your understanding of how Woobox offers work and to help you maximize the success of your offers.

You can use the following link to view or share the presentation: http://portal.sliderocket.com/AZCEO/SweepstakesAnatomy

Can’t wait to get going with your own Sweepstakes? Log in to Woobox (or sign up here with your Facebook account) and create a new offer! If you haven’t already subscribed to a Woobox Pro plan, make sure to upgrade your account so you can start your new offer immediately!

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Facebook is Removing App Profile Pages (effective February 1, 2012)

Facebook recently announced that they will be removing all App Profile Pages as of February 1, 2012.

App Profile Page Removal Notice

Why should you care?  From this point on, when you create an app to use a custom tab icon, the process has changed, and you’ll need to use a new method for adding your custom icon tab to your Facebook Page.  It used to be that after creating an app, you would simply go to your App Profile Page from the App Settings and click the “Add to Page” link.  This is no longer the case because there will be no App Profile Page.

Luckily, we’ve made the transition a little bit easier for you…  The instructions for setting up custom apps have already been updated with the new method for adding custom icon tabs to your page (see Step 3).

How to Create a Custom App with a Custom Tab Icon (Step 3)

This change will mainly affect users who set up custom apps with custom tab icons.  If you want to try this for yourself, check out the Static IFRAME Tab App for your Facebook Page and then follow these instructions to create a new app with a custom tab icon!

You may notice that apps made before the December 2011 announcement have retained their profile page for the time being.  However, it is important to take note that: As of February 1, 2012 your App Profile Page will be gone forever (according to Facebook).  On that note, eligible pages will have the opportunity to transfer the Likes from the App Profile Page to a traditional Facebook Page.

We’re constantly making changes and adding new features, so keep track of all the great new stuff by following @WooboxApp on Twitter and becoming a fan of Woobox on Facebook!  If you haven’t checked out our apps, sign up with a free Woobox account and try everything for yourself!

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Woobox Short URLs Now Auto-Redirect to Tab and Mobile

We’ve made a major enhancement that will drive users to your Facebook page tab.  Your Woobox short URL will now automatically detect and send desktop users to your Facebook page tab (if it’s installed).  Mobile users (who can’t see Facebook page tabs) will be directed to the mobile-enabled version of your Woobox offer.

This means it’s easier than ever to share your Woobox promotion on your Facebook Wall.   In the past, if you wanted to share a link to the offer tab, you had to use a special URL; although most people typically used the full http://facebook.com/… tab URL.  This had a big downside; when you share a Facebook page tab URL, Facebook automatically uses the page’s info text for the shared message.  Anyone that has tried sharing that way can testify to what a pain it is.  Now you just have to post the Woobox short URL for your offer (i.e., http://woobox.com/q92j8d).

When you post the short URL, the share message will be exactly what you’re expecting straight from the text that was setup in your Woobox offer.  Even better, when desktop users click on your link in a News Feed story, they will be sent straight to the Facebook page tab for your offer.  When mobile users click on the link in a News Feed story, they will be sent to the mobile-enabled version of your offer.  The link will work this way regardless of who is sharing it.

This new method simplifies and improves the old ways to share your coupons, sweepstakes, and other promotions, and keeps more of your offer process inside your Facebook tab.

Add an offer today and check out this new sharing function!  For future updates and general tips, follow @wooboxapp on Twitter and check out our Facebook page!  Not a customer yet? Sign up and you can try everything in preview mode for free.

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New Feature: Schedule Facebook Page Tab Installs

You can now automatically install your Woobox Sweepstakes and other offers to your Facebook page tabs at the offer start date.   All you need to do is go to the Facebook Page Tab section of your offer and click the Install when Offer Starts button.

This is especially great news for anyone who wants to set up multiple offers with different starting dates (e.g., daily or weekly giveaways).  Now you can create all those offers, and schedule the tab to be installed for them at the same time!  No need to return to the Woobox site every day, or week, just to install a new tab — it’s already set to go as soon as the Sweepstakes or other offer begins!  If you have a tab already on your page that has an ended offer, Woobox will automatically reuse that tab for the new offer.

You’ll also notice you can now change your tab name and default landing tab settings on the Facebook Page Tab section of your Woobox offer.   You can go back and edit those settings at any time, and enabling the default landing tab setting will automatically fix the Facebook fangate bug that is still an issue on Facebook pages.

Check out this great new feature today in your Woobox Offer Manager!  Plus, follow @wooboxapp on Twitter and check out our Facebook page for more updates!  Not a customer yet? Sign up and you can try everything in preview mode for free.

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Preview Mode Lets You Test & Try Woobox Free

A lot of requests have been coming in recently for the ability to preview offers before making them available to the public.  So, naturally, we added a Preview Mode – to everything!  This means you now have the option to set up an offer and do a test-run on your Facebook Page tabs before you actually make it go live!

No more worrying about fans visiting a page tab that is still a work in progress, or Sweepstakes entries to a contest that isn’t supposed to start yet – just keep it all hidden from the public eye (visible by admins only) until you’re ready to unveil your next masterpiece!  Check it out in your Woobox Promotions Manager.

Preview Mode from Woobox Account

Change Preview Mode options when you Edit offers in your Woobox account .

Now, even users with free accounts have the capability to set up any type of promotion, to see how it could look as a campaign.  This is great news for anyone who has been on the fence about signing up for a Plus or Pro-level plan, because Preview Mode allows you to try all of our offer types before you pay or implement them.  Go ahead, log in and create a new offer to experiment with!

We’ve also enabled Preview Mode in our free Custom HTML Page Tab app.  You can now make your like-gated Facebook page tab visible to admins only so users to your page tab won’t see your tab content until you’re ready.

Preview Mode from Facebook Page

Keep your Custom Tab under wraps until you're ready to share it with the world; just click the Preview Mode icon at the top of your Tab Settings page.

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Running Contests & Promotions on Google+

Have you read the Google+ page promotion policies yet?  Here they are: http://www.google.com/intl/en/+/policy/pagescontestpolicy.html

The first line of the policy reads: You may not run contests, sweepstakes, offers, coupons or other such promotions (“Promotion”) directly on your Google+ Page. What does that really mean?  What is directly on the page?

Google helps clarify in the next sentence:  You may display a link on your Google+ Page to a separate site where your Promotion is hosted … Great. That’s exactly what Woobox does, host your promotions.   Since there is no Google+ equivalent (yet) to a Facebook tab, and no way to actually build a page app for Google pages, the policy language is probably temporary.   It’s hard to imagine Google won’t change these restrictions once they launch apps.  Promotion apps are one of the most popular ways pages engage with users on Facebook and Google will want to provide a means to do that in some way on their platform.

So what are these policies trying to accomplish then?  In reality they aren’t much different than what Facebook restricts.  On Facebook, you can’t use any Facebook mechanism as the means of entering a promotion.    You can restrict and gate promotions behind liking, but you can’t say “click the Like button and you’re automatically entered.”  Google’s policy is really accomplishing the same thing.  Given there are no apps for pages, if you were to run a promotion directly on a Google+ page it would be something similar to add us to your circle for a chance to win.   Facebook requires you to use a third party app for your promotions, Google doesn’t have apps yet, so no promotions directly on the page… yet.

Of course that doesn’t stop you from posting your Woobox promotions on your Google+ wall.  We’re already working on adding Google+ page functionality to our apps so expect an announcement soon on that.  If you want to add Woobox to your circles, you can find our Google+ page here.

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Lock Admin Access to Custom Tabs

Do you have multiple administrators on your Facebook Page, but want/need to restrict who has full access to admin privileges? Well, you’re in luck because the Woobox Custom Tab App for Facebook now offers a quick and easy solution!

Access to your page’s Tab Settings can now be limited to selected individuals – meaning you have the option to “lock” your tabs so that only a single admin has the ability to see and change its settings.  All it takes is a couple clicks and you can be the sole administrator of your custom tab.  Check out this new feature and more on your Facebook page’s custom tab today!  If you aren’t using our free custom page tab app, you can install it here.

Lock Admin Access to Tab Settings

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FormGate: Custom HTML Forms for your Facebook Page Tabs

Earlier this year, we introduced a feature called FriendGate for Custom Tabs, and this week we’re happy to announce another gating option: FormGate.  This new feature allows you to require visitors to complete an input form before accessing your tab content.  It can be used with or without turning on FriendGate and/or FanGate.   We’re offering FormGate for Free through November 2011.  Afterwards it will be part of the Woobox Plus plan.

FormGate Page Example

You can create your FormGate page from the Tab Settings of your custom tab.   Form inputs are entered using HTML, but can be customized using the WYSIWYG Editor.  As with many of our apps and features, FormGate collects and stores the submitted data for you.  You can view a graph that shows the number of completed forms per day directly from your Facebook page, or you can view all the data details in a spreadsheet program of your choice.

FormGate Source & WYSIWYGEditor

FormGate Input Data & Export File

Some of you may be wary about the idea of writing your own HTML code, but you can use this step-by-step guide for using FormGate to collect user input from your Facebook page tab (this helpful link can also be found on the Tab Settings page of your custom tab).  For more details about the different types of HTML input tags please see the HTML Forms and Input chapter by W3Schools.com.

If you haven’t checked out our Static iFrame Tab app yet, install it now for free.  Or if you just haven’t used the app recently, go to your Facebook page and try out all the new features!  Still want more info about FormGate?  Keep an eye on the Woobox Blog for updates, email us,  contact us on Facebook, or follow @wooboxapp on Twitter.

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Translate and Customize the Default Language for Your Offers!

We are excited to announce the launch of Woobox’s language customization feature –now available for every type of Woobox promotion!  This amazing new feature allows you to customize the default language used in vouchers, entry forms, and more!

There are so many exciting ways you can use this new feature.  Translation to different languages or changing the wording for all the default text in an offer are just a couple options you have in the new Language Settings tab, accessible from your Woobox account Promotions Manager, under Offers.  All you have to do is enter the alternate, custom text you’d like to use in place of the default and click Save!

Custom Language Form

What exactly does this mean for you?  It means you now have the freedom to present your Woobox promotions exactly the way you want to!

  • Use the Deal offer type with Custom Language to create a donation campaign that encourages people to pledge money safely and easily through PayPal.
  • Target markets in different languages.
  • Call your offers whatever you want (for example, change Sweepstakes to Giveaway; Coupon to Invite Code; or Deal to Pledge Drive).

The possibilities are endless!  How will you utilize the new Woobox Language feature?  What new type of promotion will you create by customizing the default language in Woobox apps?  Share your ideas with us on Facebook and you just might get a Woobox Reward!

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Fangate bug is back! How to fix your default landing tab

There is a new Facebook bug (again) that has changed the behavior of FanGates for the default landing tab.   If you use the Default Landing Tab setting on your Facebook page and show non-fans different content on your tab this bug may be affecting you.

When visitors press your Like button on your default landing tab,  Facebook is sending the user to the Wall instead of back to your tab.  This is happening for pages which are active in Facebook’s testing of the new Recommend this Page feature.

A bug report has been filed with Facebook, you can follow it here.

Solution: FanGate Bug Workaround

Just like last time, we’ve implemented a workaround in the Woobox Static HTML app. You can now enable a special option the will provide the old pre-bug behavior.  Just click Enable and press save settings.

If you’re using another custom tab app, install our’s here: Woobox Static HTML App

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