How to Use the Woobox Prize Claim App hand-in-hand with Winner Picker

Facebook, New Feature, Tips

Updated Feb. 2018

We’re following up on our favorite free “Pick A Winner” tool with an excellent way for winners to claim their prizes.

With only a Facebook user ID, how can you efficiently contact your winners? Our new Prize Claim App is the answer.

Here are the 4 easy steps to using the Winner Picker and Prize Claim App and a detailed overview of how it works. If you’d like to try it now, click here for instant access.

Step 1 

  • Post on your Facebook timeline and ask your users to Like or Comment on your Post for a chance to Win.

Step 2

Step 3

  • Announce your Winners by posting your Prize Claim link. Only the winners you selected will be able to click the Claim Prize button and provide their information.

Step 4

  • If your winners don’t claim their prize by the deadline, pick more winners and repeat.

BONUS TIP: For even more engagement, pick your replacement winners from anyone that likes your winner announcement post!

How it Works

Login to your Woobox dashboard and select “Posts.”

Posts navigation

You will then see a list of your Facebook posts. Locate the post promotion that you want to select a winner from and click “Pick Winner.” You can also use the calendar/date-range feature to find the post you’re looking for.

Pick winner button

Next, select the criteria necessary to win and click “Pick A Winner.”

Pick winner from reactions and comments

Your winner’s information will appear in the winner’s field. If you want to select multiple winners, just click “Pick Another Winner.” There is no limit to how many winners you can pick.

Winner selected

To activate the Prize Claim App, just click “Create Prize Claim.”

Create Prize Claim

You can customize your prize claim form either by accessing it through the customization tool on the “Pick Winners” page.

Customize Prize Claim

Or via the “Prize Claims” tab in your dashboard’s left navigation.

Prize Claims in Campaigns left navigation

In the edit screen, you can name your Prize Claim form so that you can easily distinguish it from other prize claims you may be managing, and provide details on the prize that will be visible only to winners when they click on the app to validate their information. Place a time limit on how long winners have to claim their prize before it expires as a means of adding urgency to fan response time.

Edit Prize Claim

You can also add fields to your claim form, by clicking on the “Form Fields” tab. The email field is added by default, and you can collect any other information you need to send the prize such as address, phone number, or age verification.

Prize Claim Form Fields

In the Customize section, you can add images and links, or even code the pages with HTML.

Customize Prize Claim

Use the share URL to post the Prize Claim to your social media channels or add the link to an email blast.

Prize Claim Share URL

When you’re ready to publish, just click “Publish” in the Overview section, or turn off Admin-Only mode in the Edit section.

This is what the Prize Claim App form looks like to your fans, with a clock counting down the time remaining to claim their prize:

Step-5

When the winner(s) click on their profile picture, they will be directed to the customized form where they provide contact and other required information to claim their prize:

Step 8.5

And are thanked for participating.

Step 7.3

When winners claim their prize, the app will indicate they have done so by placing a “claimed” stamp over their profile photo:

Step-7

If prizes go unclaimed, then “Expired” is automatically stamped on their profile photo:

Step 7.4

If prizes go unclaimed, you can select new winners and post a new Prize Claim form.

Inform your contest entrants of two crucial facts:

  1. After they enter your promotion, you’ll eventually post winners on your page
  2. What date and time winners will be announced.

If you make this clear in your advertising, your contest visibility and prize claim rate will increase.

The Prize Claim app is available on all Woobox plans starting as low as $30/month.

Try the Winner Picker and Prize Claim app out now for Free in Admin-Only mode.

Have questions about the Prize Claim or any other Woobox campaigns?

Our support lines are open Mon-Fri from 9 am to 5 pm PST. We encourage all users with questions or concerns to email support via support@woobox.com or call 1-360-450-5200 and chat with a Woobox representative.

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